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Our Case Studies

Jewelry Trading Portal

Project Name: Jewelry Trading Portal

Client

Our Client is a prime resource for classic, fine jewelry, along with distinctive selections of designer jewelry, branded Swiss watches and fine giftware. It has a tradition of offering an elegant, prestigious shopping environment. Customers have trusted the client for its superior style, quality and value. Luxury and brand-conscious customers know they can choose from the finest in jewelry, Swiss-made timepieces and giftware. 

Why STPL?

STPL Inc has an independent testing/ quality assurance group.

This group is equipped with automated tools as well as has people having good domain experience to perform black box testing on application ranging from Real Estate to E Commerce domains.

Project Overview

The client's website is an online shopping store that allows the user to view the entire range of products offered by the client under various categories, add the items to the shopping cart for purchasing or to the wish list for reviewing the products later on, place online orders, view order history, etc. The users can also customize their own products through the application.



The client's website supports a wide range of methods and gateways for making payment for the orders placed. It also offers a number of discount schemes on the purchase and shipment of the products through its affiliate program. The application takes care of these schemes along with the application of different tax rates applied in the different states across USA while billing the customer. The application applies the real time shipment rates of various shipping carriers based on international and domestic address.



Besides all these features, the application also has provisions for intimating the customers about the status of their order's shipment and store managers about new orders placed through emails. The customer support services for resolving the queries and issues of customers regarding their orders and shipment have an integral place in this application.







Challenges

To perform testing on an application with such a wide range of activities and features is a challenge in itself. However, the features that stand out in the list of challenges are:

1. Customization of product: This application asks the user to specify his budget, diamond shape, the setting style and setting metal. On the basis of choices made by the user, a list of possible designs of the end products is shown to the users.

2. Billing of the product (taking care of the discount schemes, tax rates and real time shipment rates of the shipping carriers): The application keeps track of the tax rates applicable in the state to which the customer belongs and applies the tax rates which are applicable at the time of billing. Similarly, the application checks the current rates of the shipping carriers through which we can make the product delivery on time and applies them while billing the customer.

3. Verification of shipment methods against user address to avoid ground shipping to international addresses or to an island.

4. Customer support services: The customer support services were designed to satisfy all the customer queries regarding the products, services, discounts and shipment details. This required rigorous testing to verify that the customer service module is working in tandem with the rest of the modules.

5. Multiple Languages and currencies: The support for multiple languages means that the content of the application should remain consistent while maintaining the grammatical correctness of the content in each language. The pricing and billing of the products can be done in multiple currencies in the application. So, we had to ensure that the prices of a product in different currencies were equivalent and there were no discrepancies.

Technology Used

Manual and Automated Testing both were used.

IE DOM Inspector is a plug-in for Microsoft Internet Explorer that allows you to inspect and edit the live HTML DOM of any web document. This tools helps you in following activities:
  • View, traverse, and even dynamically update that HTML DOM directly in the browser window
  • View and edit the syntax highlighted HTML source code directly in the browser window
  • Shows syntax highlighted script code the page executes.
  • Learn how web pages are built.(useful for programming and web design classes)
  • Analyze the web pages you are interested in and learn their tricks
  • Increase your web development productivity


Fast Link Checker This tool is used for finding the broken links and verifying the target links of the website. The tool takes care of the image links, hyperlinks, skip links and script links as well




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